Our Services

Our services range from payroll and VAT compliance to management of your entire accounting department, including administrative support across all of your international operations.

“Our team goes above and beyond in everything they do for us. We are extremely content with our services.”Senior Payroll Specialist, Dunkin' Brands UK Limited
Our services are structured to allow you to choose a full back office service or just specific items relevant to your needs. Our services include the following:

This combination of personally delivered service supported by market leading, secure use of sophisticated technology allows us to operate in a prompt, efficient and technically excellent manner. The video below summarises this service delivery.

We have ‘ten commitments’ which we expect our people to abide by to ensure we are always providing the best client service possible:

  • Under promise, over deliver … so that people will feel they can rely on you.
  • Assume personal responsibility for service, quality, timeliness, cost … so that we always meet the highest standards.
  • Anticipate clients’ and colleagues’ needs, focus on their problems, be proactive … because then they will see you as contributing to their success.
  • Throw in little extras … so that people will feel surprised and delighted.
  • Make your communications easy to understand … or else they may go to someone who speaks their language.
  • Don’t keep clients or colleagues waiting … so that people won’t give up on you and go elsewhere.
  • Keep people properly updated on the progress of lengthy, time consuming tasks … or else they may think you’ve forgotten about them.
  • Think how we can do things better next time … so that we give an even better service.
  • Keep your appearance immaculate … so that people will take you seriously.
  • If there’s bad news, tell them before they tell you … so that they will continue to trust you.