Title: Payroll Assistant Manager (“PAM”)
Reports to: Payroll Managers
Working with: Partners and staff across the department
The higher level services completed by the PAM include working on the most complex and demanding clients; being involved in the sign off of payments using the BACS system, assisting with their development of the staff within the team; assisting with the set up of new clients; developing higher level skills in terms of the use of the payroll software; and provision of these deliverables in an accurate and timely way.
It is an essential part of the role that a PAM builds strong relationships with clients at all levels and of differing cultures and personalities. Communication within the wider BRGBS team is also key to the successful completion of the PAM role.
The role requires significant interaction with both the BRGBS team and client staff. In the BRGBS team there will be interaction with Administrators and with the wider HR and accounting teams who may work on the same clients. A good PAM will communicate with these individuals on a regular basis to be sure that information is shared but will take personal responsibility for the work they are completing rather than rely on these other individuals. Contacts at the client will range from administrators to controller and/or CFO level staff. As such the PAM will need to be confident in communicating with people in clear and concise written English, in both technical and non-technical terminology, and as importantly, in clear spoken terms.
All work that the PAM completes should be done with reference to the Blick Rothenberg/BRGBS values, commitments to client service and the relevant behaviours as detailed in the Development Framework.
The PAM is assigned a portfolio of work. It is the nature of a more senior role within a small team that we will always try and react to our clients’ needs and to improve the way we run our business. A PAM should be able to deal with such requirements on a day-to-day basis and will try to identify and highlight where we can improve the ways in which we work.
The payroll team is a genuinely supportive and collaborative working environment and the PAM is a significant part of generating and maintaining this atmosphere. The development of this team atmosphere is a key part of the role and the leadership that the PM demonstrates allows the team to continue to function autonomously.
An outstanding PAM should be seeking to develop their interpersonal and technical skills where they consistently demonstrate a willingness to deliver excellent client service, to develop others within the team.
Each PAM will report to the manager of the payroll team.
In addition to a competitive remuneration package, Blick Rothenberg operates a Flexible Hours of Work Policy which provides people with the freedom to organise their working day around their commitments outside work.
If you wish to apply (or require any further information) for any of the positions - applications can be submitted by emailing your CV (with covering letter) to: firstname.lastname@example.org.